Can I view my camera when I'm away from home?

Yes. Oriel uses peer-to-peer (WebRTC) — the connection works whether you’re on the same Wi-Fi or on the other side of the planet. Both phones just need internet.

How it works (the short version)

  1. Both phones (camera + viewer) maintain a lightweight connection to our signaling server — just enough to know “this account exists, here’s how to find me”.
  2. When you tap your camera in the app, the two phones exchange connection info via signaling.
  3. They then talk directly to each other — video and audio flow phone-to-phone, not through Oriel’s servers.

What if direct connection fails?

About 5–10% of network setups block direct P2P (carrier-grade NAT, strict firewalls). When that happens, Oriel falls back to a TURN relay — a forwarding server that passes encrypted bytes between the two phones.

You’ll see a small badge in the app:

  • “Direct” — peer-to-peer working (lowest latency)
  • “Relayed” — going through TURN

The video quality is the same; latency might be ~100ms higher when relayed.

Common issues

Symptom Cause What to try
Live view spins, won’t connect Camera phone went to sleep / Oriel app got killed Make sure camera phone is plugged in with Oriel open in foreground
“Camera offline” Camera phone lost internet Check the Wi-Fi or mobile data on the camera phone
Connects but very laggy Slow upload bandwidth at home, or you’re on bad Wi-Fi Live view defaults to medium quality; try toggling to lower in the viewer settings
Connects then disconnects every minute Some routers have aggressive UDP timeouts Try TURN relay mode (Settings → Network → Force relay) — slower but stable

Privacy reminder

The video stream is end-to-end encrypted (DTLS-SRTP, WebRTC standard). Even when relayed through TURN, our servers can’t decrypt the video — they just pass through encrypted bytes.

— Oriel team